Technical Support |
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Technical Support

solving problems is our forte

In addition to troubleshooting skills and attention to detail, our preflight technicians have excellent communication skills to address client questions and concerns. If necessary, we can talk you, your designer or your customer through the steps to correct your files, create print-ready pdfs, and more. We view ourselves as an extension of your business. Finding solutions is as valuable to us as it is to you!

we like to fix things

Broken fonts, Postscript errors, strange output results, corrupt images… we’ve seen just about all of them. If something isn’t working we will fix the problem and do our best to uncover the cause as well. We’ve processed over 70,000 jobs for customers and it has made us well versed in file mechanics.